Shipping & Returns Policy

1. Shipping information

Where we ship

We ship to Germany and to all other countries of the European Union. All orders are sent from our warehouse in Germany.

Shipping costs

• Germany: €5.00 for orders under €90. Free shipping on orders of €90 or more.
• Other EU countries: €20.00 for orders under €150. Free shipping on orders of €150 or more.

The exact shipping cost is shown at checkout before you pay.

Processing and delivery times

• Orders are processed within 1–2 business days after payment confirmation.
• Germany: estimated delivery 1–2 business days after dispatch.
• Other EU countries: estimated delivery 7–14 business days after dispatch.
• You will receive a tracking link by email as soon as your order has shipped.

Delivery times are estimates and may vary due to public holidays, weather conditions or courier delays.

2. Return & Exchange Policy

Customers have the right to return items within 14 days of receiving the order.

To initiate a return, please contact us at cs@peekufashion.com with your order number and the reason for the return.
We will review your request upon receiving your email to determine whether it meets our free return policy, and provide you with the return address and further instructions accordingly.

Return Conditions

· Items must be unused, unwashed, and in their original packaging.

· All original labels must remain attached and intact. Returns will not be accepted if labels have been removed or reattached.

· Returns must be sent back within 14 days of receiving the order.

· Customers are responsible for return shipping costs unless the item received was incorrect.

Refund Process

· Refunds are processed within 5-10 business days after receiving the returned item.

· If you return an entire order, you will be refunded the amount you paid at the time of purchase. If you return fewer items than the entire order, you will only be refunded for the items you returned.

· Refunds will be issued to the original payment method.

Exchanges

Currently, we do not offer direct exchanges.